Terms and Conditions
Customer acknowledges and agrees to Deco Picnics Terms and Conditions stated below and by paying your booking deposit, you understand the following as stated below.
BOOKING
I understand that following your booking, Deco Picnics Events will not offer refunds, but can change your reservation date without penalty up to 48 hours prior to your originally scheduled picnic. We do not issue refunds for weather related delays and encourage you to have an indoor location as a backup. There are no charges for rescheduling your picnic, however rescheduling is solely based upon availability. Booking time slot availability is not guaranteed until your deposit has been received. If payment is not received in full within 1 week of your picnic then you will forfeit your deposit.
PAYMENTS
A $250 deposit is due at the time of booking. Final Balance is due 1 week prior to your event. Event styling will not occur without full payment. All groups over 15 guests will incur a cleaning surcharge.* A travel fee of $1 per mile will be applied for locations that are 15 miles outside of Prince William County (Woodbridge, Dumfries). Client agrees to not payment after services have been rendered.
CANCELLATIONS
Keep in mind that there will be no refund due to the weather. In the event of unpredictable weather, you have the option to move your picnic to indoors or reschedule to another day. Notice must be provided no less than 48 hours in advance and the rescheduled date is subject to availability. Please note that if the distance to the new location is significantly further than mileage fees will apply. Because other events were unable to be booked during your scheduled time, we do not issue refunds.. There are no cancellation charges for rescheduling your picnic. You have up to 90 days to reschedule.
ALCOHOL
It is the responsibilities of the customer to check alcohol laws of any venue or public space being used for your event. Please note that most public parks prohibit drinking alcohol on site and will issue a fine/penalty. Deco Picnics takes no responsibility for any alcohol consumption or penalties.
CLEANING
When our picnic stylists and event team return at the end of your event for pickup, we ask that all items, furniture be ready for pickup at the agreed ending time. Any delay in pickup will incur an additional 1-hour fee. Trash should be removed from surfaces and placed in the crate we will provide you. Plates, glassware and flatware should be left on the table to be packed away by Deco Picnics. Food from plates should be placed in wicker crate trash bin we will provide. Glasses should be emptied but not cleaned.
ADVERTISING/PHOTOGRAPHS
We reserve the right to photograph all picnics and events styled by Deco Picnics for promotional purposes. We take our brand very seriously, and encourage you to post your event on social media, including but not limited to Facebook, Pinterest, Instagram, however set designs should be credited and linked back to Deco Picnics Events. All publications, (media, print, blog, social media) must credit Deco Picnics if our images are used. We request that you email us at decopicnics@gmail.com to inform us of the publication.
DAMAGES AND LOSSES
All equipment, furniture, supplies used during a setup is the sole property of Deco Picnics. Any damage, loss or extensive cleaning will result in a fee to The Customer.
The individual who books an event with us is responsible for any loss or damage. As such if you are booking on behalf of someone else, you need to ensure that you use their information and they are fully aware of the booking. Fees will apply for replacement repair at the expense of the client and at full cost in the event of a damaged item that can not be repaired or replacement. These fees are payable within seven days of such loss or damage unless agreed otherwise.
The Customer shall pay for all equipment damage or loss caused during that period. Damage includes but is not limited to;
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Improper use of equipment
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Missing equipment
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Damage to, or loss of, the equipment from any unknown cause
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Cigarette burns, makeup stains, paint, markers, pen stains on any furniture or décor items. Smoking is not permitted on or near the property of Deco Picnics Events.
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Red wine or other staining product spillages or stains on any furniture or décor items
With the exception of battery powered candles, no candles, fires or other flammable properties are to be lit in or around our event items.
In the event of the Equipment being stolen from the booking site, the Customer shall notify Deco Picnics in writing stating the full circumstances of the theft and the time the police were notified. The Customer shall also reimburse the Company for any such loss of the Equipment at the current replacement cost of the Equipment, and must pay that cost to the Company on demand. All hired equipment must not be relocated from the designated place of set up by the company. The Customer warrants that all equipment will not be left unattended for the duration of the booking. The Company shall not be liable for any loss or damages arising out of the overloading, exceeding rated capacity, misuse, or abuse of the Equipment by the Customer and the Customer agrees to keep the Company indemnified in respect thereof.
The Customer shall be responsible for giving any local or other authorities any necessary notice of their intention to occupy an area within the authority’s locality and shall pay all fees in connection therewith. In the event that the Company incurs or suffers any loss, costs or damages as a consequence of the Customer's failure to carry out its obligations under these terms the Customer shall be solely responsible and shall indemnify the Company for any such loss, costs or damages.
RESERVED TIME
Our set picnic time is 2-hours long, however you may add additional time based upon availability. Should this time need to be extended a fee of $75 per hour will be charged to the Customer. There is no guarantee that your extra hours will be available, even if we receive advance notice. Deco Picnics needs be notified with a request of extra hours if it was not included in your original booking. In the event that you would like to extend on the day of and there is availability, then payment is due at the time of request.
Late arrival of client and picnic guests does not constitute additional time. We will have your event setup at least 30-minutes prior to your event.
Unless otherwise agreed by the Customer and the Company, all picnic times are for a 2 hour period. Teepee party times are customized based upon the event, however we do have set setup and pickup times, which can always be adjusted based upon your event.
Extension to the sitting time will not occur in the event the customer does not arrive on time. The commencement and conclusion time of a booking will remain as per the original agreed booking. To avoid impacting events that follow your event, we will pack up at the designated time.
For the safety of our staff, pack up in public spaces such as parks can be no later than 7 pm due to restricted lighting.
FOOD ALLERGIES
We are not responsible for any food allergies or any issues from foods that were purchased from third party vendors. If you would like us to provide take-out service, then if food is not ready in time for setup then we are unable to pick up on your behalf.